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• 30-Day Returns: If you’re not 100% satisfied with your purchase, you may return any unused product within 30 days for a full refund.
• 1-Year Warranty: All BrightNest products are covered for defects in materials and workmanship for one year from the date of purchase.
• Return Process: Email support@brightnesthomegoods.com with your order number and reason for return. Our team will provide a prepaid return label and instructions.
• Exchanges: If you need a different size, colour, or replacement, contact us and we’ll arrange an exchange at no extra cost.
• Refunds: Refunds are processed within 3–5 business days after we receive your return. Funds will be credited to your original payment method.
• Gift Returns: If you received a BrightNest product as a gift, you can exchange it or receive store credit. Please provide the order number if possible.
• Damaged or Defective Items: If your item arrives damaged or defective, contact us immediately. We will send a replacement or process a refund right away.

Questions?

We want you to love your BrightNest experience. If you have any questions about returns, exchanges, or warranties, please email support@brightnesthomegoods.com