Contact Us

At Bright Nest Home Goods, great products deserve great service. Our U.S.-based customer care team provides clear answers, fast help, and reliable follow-through. We reply to all inquiries within 1 business day during normal business hours.

Customer Care

  • Phone: +1 (720) 473-0245
  • Email: support@brightnesthomegoods.com
  • Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
  • Address: 16 E Old Willow Rd, Prospect Heights, IL 60070

Our Service Promise

  • ✔ U.S.-based support with knowledgeable product specialists
  • ✔ Responses within 1 business day
  • ✔ 30-Day Money-Back Guarantee on unused items
  • ✔ 1-Year Replacement Warranty against defects

Returns, Warranty, and Orders

  • 30-Day Returns: Unused items in original packaging qualify for a refund.
  • Warranty: 1-Year replacement coverage for manufacturing defects under normal household use.
  • Shipping: Orders placed by 2:00 PM CST typically ship the same business day via FedEx. Standard delivery is 3–5 business days.

Send Us a Message

Use the form below for questions about products, orders, returns, or warranty claims. For urgent issues during business hours, please call our support line.

By submitting this form, you agree to our Privacy Policy. Typical response time: within 1 business day. Closed on U.S. federal holidays.