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Bright Nest Home Goods is committed to processing and shipping your order as quickly and accurately as possible. The following Shipping Policy explains how we handle order processing, shipping methods, delivery timeframes, and related questions.
Orders are processed Monday through Friday, excluding major holidays. Most orders are processed within 1 to 2 business days. Orders placed after 1:00 PM CST may be processed on the next business day.
We use trusted carriers for delivery within the United States. Standard shipping typically takes 2 to 5 business days after the order has been processed, depending on your location. Expedited shipping options may be available at checkout for an additional charge.
Shipping costs are calculated at checkout based on your order value, selected service, and shipping destination. Any applicable promotions or free shipping offers will be clearly displayed at checkout.
Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can use this information to monitor the status and expected delivery date of your package.
Please ensure that your shipping address is complete and accurate at the time of ordering. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping fees may apply.
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at support@brightnesthomegoods.com with your order number and details. We will work with you and the carrier to resolve the issue.